Water Damage

If your device is water damaged Smart Phone Repair can help. The process for repairing water damage devices varies in every situation so we put together a guide to help you get your device working as soon as possible.

Here are some helpful tips if your phone comes into contact with any liquid:

In any situation involving the submersion or splashing of an electronic device in any liquid, the first step is to disconnect any power source like a charger or internal battery as soon as this is safely possible.

  1. Retrieving a submerged or soaked electronic device that contains a battery presents its own dangers. A shorted battery may be a fire and/or chemical hazard. If you see or feel any heat, smoke, steam, bubbling, bulging, or melting, avoid handling the electronic device.
  2. If the device is still on, turn it off.
  3. Rotate and shake the device to try to let any fluid drain out.
  4. Bring the phone to a professional like Smart Phone Repair as soon as possible to diagnose it.

If after completing these steps your device still is unable to power on or has other issues please bring it to our office.

Since liquid and electronics do not play nicely together there is no way of guaranteeing your device can be successfully repaired or how long it would take to repair a device. However assuming you were able to complete the steps above your chances of success are much higher.

To work on a water damage device there is a $30 diagnostic fee that covers the initial work on the device and the pricing estimate. If we are able to successfully repair your device without having to replace any parts, the Diagnostic Fee will be the only cost for the repair. If the repair is unsuccessful we offer the opportunity to buy the device for parts. If this option is done it will waive the $30 fee. In all other scenarios if a part needs to be replaced the cost of the repair will equal the normal repair cost. If you go forward with the repair the diagnostic fee will be waived.